COVID-19

UPDATE

At Puerta Paraiso we are committed to providing you with a safe environment that aligns with the protocols working to defeat COVID-19.

Consisting of in-house and outside efforts, hygiene and infection prevention, Puerta Paraiso is redefining our cleaning and safety standards. We actively monitor our solutions to ensure a continued focus on the health and safety of our guests and our team.

Our Commitment:

  • Hand sanitizing antibacterial gel bottles are available at hotel entrance and throughout the resort.
  • All spaces in Puerta Paraiso have natural ventilation and most are open-air spaces, including all restaurants.
  • Starting with our public spaces and high-traffic areas, sanitation protocols were reinforced with sanitizing products. We are going above and beyond our normal protocols cleaning surfaces with increased frequency. Dedicated staff meticulously wash and disinfect all surfaces at the resort with recommended cleaning agents.
  • It is mandatory for the staff at Puerta Paraiso the use of face masks.
  • Seating in the restaurant and bar is in accordance with the social distancing guidelines.
  • All facilities, beach and pool furniture are organized in accordance with social distancing guidelines.
  • Puerta Paraiso is a small hotel with large wide-open spaces which favors social distancing.
  • All rooms are deeply cleaned and disinfected.
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